At Jarlhalla.no, we want you to enjoy your digital art with confidence. Please take a moment to review our refund and return terms for digital downloads.
🔹 Digital Downloads (Art Prints, Wallpapers, Collectibles)
- Final Sale: All digital download purchases are non-refundable once the file has been downloaded. This is because digital products cannot be returned in the same way as physical goods.
- Before Download: If you purchased by mistake and have not yet downloaded the file, you may request a full refund by contacting us within 14 days of purchase.
- Technical Issues: If you experience problems accessing or downloading your files, we will assist you to ensure you receive your product. If the issue cannot be resolved, we will issue a replacement or refund.
🔹 NFTs & Collectible Artwork
- Due to the nature of blockchain transactions, NFT sales are final and cannot be refunded. Please make sure your wallet details and purchase decisions are correct before confirming.
🔹 Customer Satisfaction
We want every customer to be happy with their purchase. If you feel there is an error in your order, or if you received the wrong file, please contact us immediately at [support@jarlhalla.no] so we can resolve the issue quickly.
Summary
✅ Refunds possible before download
✅ Technical support guaranteed
❌ No refunds after download
❌ No refunds on NFTs/collectibles
